Shipping Policy

t Jewelry Palace, we strive to deliver your favorite jewelry pieces to you in a timely and efficient manner. Please read our shipping terms and conditions carefully before making a purchase.

1. Order Processing Time: We usually ship products within 3 working days of receiving a successful payment. Please note that this timeframe may vary during peak periods or due to unforeseen circumstances.

2. Shipping Partners: All our products are shipped through reputed shipping partners, ensuring reliable and efficient delivery.

3. Packaging: We take great care in packaging our products to ensure they reach you safely and in pristine condition. Our packaging is designed to protect your jewelry pieces during transit.

4. Delivery Timeframe: The estimated delivery timeframe varies depending on your location. Please allow 5-7 working days for domestic delivery and 10-15 working days for international delivery.

5. Tracking Information: Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your order.

6. Delivery Attempts: Our shipping partners will make a maximum of three attempts to deliver your order. If the delivery is unsuccessful after three attempts, the order will be returned to us, and you will be required to pay additional shipping charges for re-delivery.

7. Lost or Damaged Shipments: We take great care in packaging and shipping our products. However, in the unlikely event that your shipment is lost or damaged, please contact us within 3 working days of the estimated delivery date. We will work with our shipping partners to resolve the issue and ensure that you receive your order as soon as possible.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to our shipping terms and conditions.