Returns & Refund Policy

At Jewelry Palace, we value your trust and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or interact with us.

1. Personal Information We Collect

We collect personal information that you voluntarily provide to us, such as:

– Contact information (name, email address, phone number)
– Shipping and billing information (address, city, state, zip code)
– Payment information (credit/debit card details, payment method)
– Communication preferences (email, phone, SMS)

2. How We Use Your Personal Information

We use your personal information to:

– Process and fulfill your orders
– Provide customer support and respond to your inquiries
– Send you newsletters, promotional emails, and special offers
– Improve our website and services
– Comply with applicable laws and regulations

3. Sharing Your Personal Information

We do not share your personal information with third parties, except:

– Our shipping partners to deliver your orders
– Our payment gateways to process your payments
– Our customer support team to respond to your inquiries
– As required by law or to comply with a court order

4. Protecting Your Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption and secure servers to safeguard your data.

5. Your Rights

You have the right to:

– Access and correct your personal information
– Opt-out of receiving promotional emails and newsletters
– Request deletion of your personal information
– Lodge a complaint with the relevant authorities

6. Contact Us

If you have any questions, concerns, or requests regarding our privacy policy, please contact us at:

info@jewelrypalace.co.in

7. Changes to Our Privacy Policy

We reserve the right to update our privacy policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website and services will be deemed acceptance of the updated policy.

Effective Date: 22/06/2022

By using our website and services, you acknowledge that you have read, understood, and agree to our privacy policy.